Complete details on your privacy policy and data protection at oktk1

1Introduction

Welcome to oktk1.pro. Our Privacy Policy This will inform you about what data is collected when you use our platform, why it is collected, and how it is kept secure.

We believe privacy is a fundamental right. That is why our Privacy Policy Written in plain language so you have a clear picture of how we handle your data. No hidden clauses, no complex legal jargon — just straight talk.

This policy applies to all oktk1 services — including the website, mobile app, and customer support. By using our platform, you Privacy Policyyou are agreeing to.

2What data we collect

Various types of information may be collected when you create an account, play games, or interact with us on oktk1. We only collect what is necessary.

3How data is collected

Oktk1 collects information in several ways. We believe it is our responsibility to keep you informed about each method.

• Directly from you: You provide information directly when filling in the registration form, uploading KYC documents, or making a deposit or withdrawal.
• Automatic Collection: When you use our site, certain information is collected automatically through cookies, log files, and tracking pixels.
• From third parties: Transaction confirmation details are received from payment providers (Mobile Banking, Nagad, Rocket).
• From identity verification agencies: Authorized third-party agencies may be engaged to assist with identity verification during the KYC process.

4Why your data is used

We use your data only for specific, legitimate purposes. Our Privacy Policy The reasons we use your data under applicable regulations are outlined below:

• Account management: To create, verify, and maintain your account.
• Payment processing: To process deposits and complete withdrawals.
• KYC & Legal Compliance: For age verification and compliance with applicable laws.
• Fraud prevention: To detect and prevent suspicious activity.
• Customer service: To respond to your questions and resolve any issues.
• Promotions & bonuses: To send you relevant offers (you can opt out at any time).
• Platform Improvement: To analyze usage patterns and improve service quality.
• Responsible gaming: To detect unusual activity and provide you with timely assistance.

5Who your data is shared with

We share your data only to a very limited extent and strictly when necessary. Your information is not shared with anyone beyond the parties listed below.

• Payment provider: Mobile Banking, Nagad, Rocket — only the information necessary to complete transactions.
• Game software provider: Minimum data required to run games (e.g., player ID).
• KYC Verification Agency: Approved partner for identity verification.
• Law enforcement authorities: Where required by law or directed by a court order.
• Security firm: To prevent fraud and cyber attacks.

We have agreements in place with every third-party partner requiring them to keep your data secure and use it solely for the specified purpose.

6Cookies & Tracking

Oktk1 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly. Cookies are small files stored in your browser.

• Essential Cookies: Maintaining login sessions and security verification — the site cannot function without these.
• Performance cookies: To track page loading speed and errors, helping us improve service quality.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand usage patterns — though these do not identify you personally.

7Data protection methods

We follow the highest industry standards to protect your data. Our Privacy PolicyWhat we do to keep you secure as part of:

• SSL 256-bit Encryption: All data transmissions are encrypted — no one can intercept them in transit.
• Encrypted database: Stored data is encrypted and remains unreadable even if the server is accessed.
• Two-factor authentication (2FA): You can add an extra layer of security to your account.
• Regular security audits: Independent third-party security teams regularly audit our systems.
• Access control: Only authorized staff can access specific data.
• Data backup: Regular backups ensure that no data is lost in the event of a technical issue.

8How long your data is retained

We do not retain your data indefinitely. A specific retention period is defined for each category of data.

• Account information: While your account is active and up to 5 years after closure.
• Transaction Records: Up to 7 years as required by legal obligation.
• KYC Documents: Up to 5 years after account closure.
• Game history: For up to 2 years for dispute resolution.
• Customer support chat: For up to 1 year after an issue is resolved.

After the designated retention period, data is securely deleted or anonymized so that it can no longer be linked back to you.

9Your Rights

Our Privacy Policy You have a number of rights over your data under applicable regulations. We respect these rights and are here to help you exercise them.

• Right to know: You can find out exactly what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You can request deletion of your data under specific conditions.
• Right to restrict processing: You can request that we restrict the use of your data for certain purposes.
• Right to data portability: You can request a copy of the data we hold about you.
• Right to Opt Out of Promotional Messages: You can opt out of marketing communications at any time.

10Children's Privacy

Oktk1 is an adults-only platform. Our services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age is verified at registration and confirmed through identity documents during the KYC process. If we discover that an account has been opened by a minor, it will be closed immediately and all associated data deleted.

11Policy changes

Our Privacy Policy Updates may occur due to changes in technology, regulation, or service improvements. When changes are made, here is what we do:

• Updated policies will be published on this page with the revised date.
• You will be notified by email or via the platform whenever significant changes are made.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

12Contact

This Privacy Policy If you have any questions, concerns, or requests regarding our privacy practices, please get in touch. Our Data Privacy Team is ready to assist you in Bengali.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Response Time: Usually within 12–24 hours

For data deletion or correction requests, we may ask you to verify your identity — this is purely for your own security.